The e-commerce section continues to grow as Temu ranks in a higher position despite being one of the newest e-commerce platforms.
Well, a lot of people are happy to purchase from Temu due to its significant slashed in item prices, and while this might be the case, a plethora of Temu shoppers have been wondering “Where is Temu shipped from?”
Concerning the inquisitiveness of “Where is Temu shipped from” from our readers, we have gathered all the possible answers to the pressing question directly from Temu, and we will share all that we have in this comprehensive guide.
So, without further ado, let us proceed –
Where Is Temu Shipped From?
Temu is a Boston-based online marketplace that offers a wide range of product selections to its customers at close, slashed, retail, and wholesale prices.
Temu ships the majority of its items from China where its plethora of vendors are located (about 80,000).
Additionally, Temu is owned by PDD Holdings Inc., a Chinese e-commerce business platform that connects millions of consumers to certified businesses. This e-commerce platform is also known as “Pinduoduo.”
So, now that you have known the answer to the pressing question “Where is Temu shipped from”, let’s explore Temu shipping time.
Why Is My Temu Items Taking Long To Be Shipped?
Well, there are a lot of unforeseen circumstances that could factor in, hindering your purchased Temu items not being delivered to you earlier.
Temu items generally take 6 – 20 working days to be delivered to their buyers. To speed up the delivery process, Temu works with other delivery entities including UPS, USPS, and FedEx to ensure the successful delivery of all orders to their owners.
How Much Is Temu Shipping Fees?
Temu shipping fees vary. Some purchases can be delivered for free while some purchases’ shipping fees can cost up to $12.00.
Temu does not charge extra fees, what you are charged as shipping fees depends on your order size.
How To Track My Temu Orders
After paying for your Temu items, most likely, you might be facing a late delivery, and if this happens, below is how you can track your orders –
- Go to Temu.com.
- Login to your Temu account if you already have an existing account or sign up if you do not.
- Go to “Your Orders.”
- Select the “Order” you want to track.
- Check your order details such as the shipping carrier.
Other than tracking your order this way on Temu, you can set up your Temu account to get tracking notifications on SMS, email, or Push notifications from Temu.
Can I Return A Temu Item That Has Been Purchased?
Yes, you can return a Temu item that has been purchased or shipped. Well, this might be the case, you have to follow Temu’s returns and refunds policy. Temu has a 90-day returns policy which allows buyers to return items if they are not satisfied within 90 days of purchase.
Note: you can also avoid buying and returning purchases by asking Temu sellers questions before buying, check here to know how to contact Temu sellers and what questions you should always ask about items before purchasing.
How To Return A Temu Item That Has Been Purchased
To initiate a return of items purchased on Temu, follow the below instructions –
- Login to your Temu account through the app or website.
- Go to “Your Orders.”
- Select the “Order” that you want to return.
- Click the “Return” button and confirm the transaction.
As per Temu’s return policy, the first return of any order is free of charge, and the next time follows with a shipping fee deduction from the refund.
Once the return request has been received by Temu, it will be processed for the concerned buyer to receive his/her money back on the credit balance or the original payment method.
Additionally, refunds to Temu credits are processed faster than refunds to original payment methods. This could be because Temu credits can only be used to purchase items on Temu and not redeemed for cash.
Can I Contact Temu About My Order?
Yes, you can contact Temu about your order. There are ways in which you can execute this, later on in this guide, we will be exploring these days together.
How To Contact Temu About Your Order
Since customer satisfaction is a top priority at Temu, below are the possible ways to contact Temu and ask about your order –
1. Email:
You can contact Temu via sending them mail and ask about your order. This way, you will be provided with the necessary details.
2. Live Chat:
Live Chat is one of the best ways you can contact Temu and ask questions about your order. To do this, click on the popped-up “Live Chat” button on the Temu website.
3. Phone:
This process is not contacting Temu yourself but Temu contacting you. For this to occur, you can provide Temu with your mobile number and request a callback.
Frequently Asked Questions
Where Is Temu Shipped From?
Temu is shipped from other businesses to provide its customers with a wide range of product selections. Moreover, the majority of its items are shipped from China.
Does Temu Charge For Shipping?
Yes, Temu charges for shipping depending on your purchase size. A shipping fee could cost up to $10.00 on Temu depending on what is being purchased.
Temu Shipping Fee Is Costly, How Do I Delete My Account?
If you want to delete your account on Temu based on facing expensive shipping fees or another negative experience, below is how to delete your Temu account.
