Unlike the Cash App personal account that charges little or no fee for transactions, the business account is known to charge an automatic fee for each transaction. Some people are not always aware of this until they have created the business account type, then they will wish to change to a personal account type because of the fees.
However, it is still possible to change Cash App from business to personal account. Changing a Cash App business account to a personal account can’t be done within the Cash App since it involves lots of scrutiny and government regulations. Hence, to change your business to a personal account, you’ll need to contact the Cash App customer support team for them to assist you in the switching process.
In this post, we are going to explore different measures through which you can contact the Cash App customer support team for assistance as it regards switching from business to personal account.
Difference Between Cash App Business And Personal Account
1. Business Account
Before we proceed with the discussion, let’s pause a while and take a look at the major difference between a Cash App business account and Cash App personal account.
Cash App business accounts are solely used for business purposes, hence the government sees it as their own entity. For business account holders, Cash App will automatically deduct 2.75% processing fee per transaction. However, one of the major advantages of this Cash App business account is that there is no limit to the amount of transaction you can carry out.
2. Personal Account
Cash App personal account is for personal financial transactions. There are not many government policies regulating personal accounts. There are no processing fees for a Cash App personal account but the down part of it is that the amount of transactions that you can carry out is limited.
How To Change Your Business Cash App Account To A Personal Cash App Account
While changing Cash App personal account to business account is quite simple, it is not the same for switching business account to personal account, since it can’t be done on the app, hence you must contact Cash App customer support team to be able to switch your business account to personal account.
That being said, to change your Cash App business account to a personal account, you will need to follow some steps to reach out to the customer support team so that they’ll assist you. The steps are outlined below:
- Log in to your Cash App account with your credentials.
- Look at the upper right corner of the screen & click on the ‘’profile icon’’.
- Scroll down and click on the ‘’support icon’’.
- After tapping on the support option, click on ‘’Something Else’’ option.
- Click on ‘’Cash for Business’’ option.
- Click on ‘’Contact Support’’ option.
- Now, click on the ‘’Chat button’’ at the bottom and give reasons you want to change your Cash App to a personal account.
At this point, you’ll need to wait for the customer support team to respond as regards your request.
Finally, the customer support team will assist you switch to your new account and guide you on how to send funds.
Alternative Means To Contact Cash App Customer Support Team
Apart from the above method of reaching the support team via the Cash App which appears to be the simplest ways, there are alternative ways through which you can still reach out to the Cash App support team for them to assist you in switching from business account to personal account.The alternative ways are outlined below:
By Mail
You can reach out to Cash App by mail, their mailing address is Cash App, 1455 Market Street Suite 600, San Francisco, CA 94103.
When sending the mail, don’t forget to include your username for verification, and also state your reason for the mail clearly for quick response.
Through Phone Call
Another means through which you can contact the Cash App Customer support team for them to assist you in switching your business account to personal account, is via phone call. They’re always available to attend to your calls from 9:00 a.m – 7:00 p.m on working days.
The Cash App customer support line is 1 (800) 969-1940.
Via Social Media
You can as well reach out to the Cash App customer support team via the Cash App social media handles. Note that this method may not be best but you can still give it a try. The Cash App social media handles are outlined below:
Twitter(X): @CashApp @CashSupport
Facebook: SquareCash
Instagram: @CashApp
Why Can’t You Change Your Business Account To Personal On Cash App?
Although it is quite simple to switch a personal account to a business account on Cash App by just a touch on a button, that is not the same in the opposite way.
Before you can change your business account to personal, you must contact the Cash App customer support team for them to carry out the “Know Your Customer (KYC)” verification process, since there is much government scrutiny when it comes to business accounts.
In the simplest terms, you can’t switch your business account to personal by yourself because there is lots of scrutiny involved which needs proper procedures.
Can You Have Both Cash Apps For Business And Personal?
Yes, it is possible to have both business and personal Cash App accounts.
However, if you want to create one personal account and one business account, then you’ll need to have two different phone numbers, two different email addresses, and different debit cards that haven’t been registered on Cash App before.
If these requirements are handy, then follow the steps below to create a second Cash App account:
- Go to the Cash App on your device.
- Click on the ‘’Sign Up’’ option.
- Enter your details like phone number, bank details, email address etc by following the onscreen instructions.
- From the account type, choose either a personal or business account depending on what you want.
- To ensure successful creation of a second Cash App account, use email address, phone account detail and phone number that hasn’t been used on Cash App before.
Conclusion
To switch your Cash App business account to personal, you’ll need to contact the Cash App customer support team since the switching process involves lots of scrutiny and government regulations. You can reach out to the support team via the Cash App itself, by mail, through phone call or by contacting them via their social media handle. Whichever, you should be concise and detailed while explaining your reasons for the account switching for swift response.
